When your inbox fills up with recurring questions, having ready-to-go templates can be a lifesaver. With UpMail, you can respond to common inquiries—like details on wedding packages or meeting spaces—with polished, on-brand email templates. Not only does this keep your messaging consistent, but it also makes each reply visually engaging and quick to send.
Here's a step-by-step guide for using UpMail to respond efficiently to common email inquiries:
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Install the UpMail Plug-In
Start by ensuring the UpMail plug-in is installed for your Outlook or Gmail. This will add three handy shortcuts directly to your email interface:- "Compose": Opens the UpMail interface to start a new email.
- "Tracking Report": Provides access to your sent UpMail emails.
- "UpMail Reply": Lets you respond to an email in your inbox using an UpMail template.
> Click here to install the Outlook Plug-in
> Click here to install the Gmail Plug-in -
Select the Inquiry Email
When a new inquiry arrives, simply select the email, then click the "UpMail Reply" button. -
Choose Your Template
Clicking the button opens the UpMail interface, where you can browse and select the perfect template for your reply.
Please note, if you have access to multiple UpMail accounts, a selection screen will appear before the template page, prompting you to choose which account to log in to.
4. Edit and Customize
After choosing your template, you'll enter the email editor, where the recipient’s email address is already populated. Make any edits or customizations as needed.
5. Send Your Response
With everything ready, hit "Send." Your response will be seamlessly integrated into the original email thread.
By following these steps, you’ll send visually appealing, on-brand responses while keeping email threads intact—perfect for handling recurring questions efficiently!