A Distribution Group is a group email address that forwards incoming emails to multiple recipients but does not have its own inbox. Replies to these emails are typically sent from the individual team member’s own email account, not the group address. Users with permission can also send emails from the Distribution Group address, making it ideal for coordinated team communication.
For example, a hotel might use groupsales@yourhotel.com to handle incoming group booking inquiries. All sales team members receive the email, can respond individually from their own accounts, or send emails directly from the groupsales@ address when needed. The article below explains how to set up the email address in UpMail.
Setting up a Distribution Group Email Address in UpMail
- Click on your email address in the top right corner, and select My Profile.
2. In the left panel, select Email Integrations>Email Delivery Channel, then connect your personal corporate email address to UpMail.
>Click here to learn how to connect your UpMail account to Office 365/Outlook
>Click here to learn how to connect your UpMail account to Gmail
3. Once you have connected your personal email address, you will see the option to enter in a Shared Email Address below. Enter in the Distribution Group email address, turn the toggle on and select 'Save Settings'.
4. When you’re ready to send an email, click the arrows in the From field to choose between the available email addresses.