Connecting your UpMail account directly with Gmail will ensure the emails sent from UpMail are sent from your official corporate email address for optimal email deliverability.
The emails sent from UpMail will display in your Gmail Sent folder. You will not be able to send emails via UpMail without connecting your email account.
Please follow these steps to enable the connection:
1. Go to My Profile.
2. Select Integration and from the drop-down menu, click on Delivery Channel. You will see the option to Connect to Gmail.
3. A Google pop-up will display and once you confirm your password, you will be asked to give UpMail permission to send emails on your behalf. You can click on "Allow".
That's it! All emails sent from your UpMail account will be sent from your official corporate email address.
If you receive a message indicating that you need Admin approval in order to connect to UpMail, you will need to reach out to your IT team.
Tip: Once you have connected to Gmail, you won't need to reconnect unless you disable the connection. The connection will remain on even if you change your password or enable 2 Factor Authentication.
If you have any issues connecting your email, please contact us at: support@upmailsolutions.com.