Connecting your UpMail account directly with Office 365/Outlook will ensure the emails sent from UpMail are sent from your official corporate email address for optimal email deliverability.
The emails sent from UpMail will display in your Outlook “Sent” folder. You will not be able to send emails via UpMail without connecting your email account.
Please follow these steps to enable the connection:
1. Go to My Profile.
2. Select Integration and from the drop-down menu, click on Delivery Channel. You will see the option to Connect to Outlook.
3. A Microsoft Office 365 / Outlook login page will display and once you confirm your password, you will be asked to give UpMail permission to send email as you. You can click on "Yes".
That's it! All emails sent from your UpMail account will be sent from your official corporate email address.
If you receive a message indicating that you need Admin approval in order to connect to UpMail, you will need to reach out to your IT team.
Tip: Even if you change your password in Office 365 / Outlook, the connection will stay enabled.
If you have any issues connecting your email, please contact us at: support@upmailsolutions.com.