Before you watch the videos, check the definitions for an end user and Upmail Champion, to make sure you are watching the tutorials that are relevant to you:
End user - uses their account to send emails and can track their success, without being able to make changes to the team account.
UpMail Champion - manages the account on a team level, creates new templates and content, as well as adds new team members.
1. Watch how to set up your account:
This video covers how you can configure your settings before you can start using UpMail.
2. How to compose an email:
This video covers how you can customise a template in order to make sure it will catch your recipients' attention. You can find information about:
1. How to use the recommendation engine
2. How to add items in your personal library
3. How to update pieces of content
4. How to send to a group
3. How to track your emails:
This video covers the features of the Emails tab, like open and click rate and the conversion measurement feature.
4. How to measure your success:
This video covers how you can use the data from the Engagement and the Reporting tabs.
If you prefer more interactive ways to learn about how to use UpMail, check out our Webinar Calendar! We host regular training sessions in which you can ask any questions you might have directly to the UpMail team!