How To Set Up UpMail With Your Own SMTP Server as a user

 In order to set up UpMail with your own SMTP server as a user, your Upmail account manager must have enabled this feature in Upmail in advance.

 We recommend configuring UpMail to send emails directly from your own corporate SMTP email server to increase your chance to reach your recipients inbox.


1. Navigate to your My Settings page.


2. Select Delivery Channel and enter the credentials associated with your own email address. Not your UpMail password, your Outlook or gmail password.

Click Enabled and Save.

 If you are using Gmail, your administrator might need to turn on a setting which will allow Gmail and Upmail to connect. For instructions how to do that, check out Google's official support article on the matter. A similar setting exists in Outlook/Office 365, which you can read more about in Microsoft's support article.


3. You should receive an email to confirm the connection with your Email server is successful.

If you have any problem with this please contact us for extra help:



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