How To Set Up UpMail With Your Own SMTP Server (as a user)

*** In order to set up UpMail with your own SMTP server as a user, your account manager must have enabled this feature (via these steps).***

We recommend configuring UpMail to send emails directly from your own corporate SMTP email server to increase your chance to reach your recipients inbox.


1. Navigate to your My Settings page.


2. Select Delivery Channel and enter the credentials associated with your own email address. Not your UpMail password, your Outlook or gmail password.

Click Enabled and Save.

If you are on Google Mail you might have do “Turn on” the access for less secure apps.


3. You should receive an email to confirm the connection with your Email server is successful.

If you have any problem with this please contact us for extra help:



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