My Outlook plugin disappeared

What to do if the UpMail Outlook add-in from your Outlook toolbar?

Option 1

We recommend trying installing the Outlook plugin again. First by selecting the “repair” option, then try removing UpMail and installing again.

Option 2

If this doesn’t solve the problem, check in your Outlook Disabled Items list.

Under File menu, click Options. It will open up Outlook Options dialog. From left sidebar, click Add-Ins. From main window, select an add-in and from bottom of window click Go.

This will bring up COM Add-Ins dialog, now from the list select the add-in make sure the UpMail Outlook Addin is ticked. Click on OK.

Restart Outlook and the UpMail Outlook add-in should display.

If this doesn’t work, please contact our team for assistance.

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